By evaluating a user\'s digital behaviour while they physically interact with online forms and applications, ForMotiv provides a real-time user intent score. While a user is actively filling out a form or application, it captures hundreds of these distinct behavioural cues, which are made up of thousands of behavioural micro-expressions. Advanced machine learning is employed by the programme to analyse this \"digital body language\" and accurately anticipate user intent, such as genuine, confused, or risky clients. The company\'s approach then allows businesses to develop dynamic experiences that adjust and nudge customers in real-time based on their behaviour to achieve the intended result. It analyses user behaviour using digital behavioural science to deliver quick and precise intent scores. By dynamically adding friction during the application process, it also aids carriers in predicting and, more crucially, preventing dangerous and fraudulent applicant approvals. Its real-time intent score was created for quick underwriting, and you can even use actionable behavioural analytics to optimise your agent distribution channel. Furthermore, it enables carriers to evaluate user behaviour during the digital claims process to predict their purpose and improve outcomes.
Custom Plan
Custom
Increase Conversions
Identify Application Friction
Remarket Intelligently with Behavioral Segmentation
Predict Abandonment, Buyer Channel Preference, Quote > Bind, and more
Dynamically Remove Friction for Genuine Customers
Reduce Risk & Fraud
Predict Risky & Fraudulent Applicants
Identify Application Misrepresentation
Identify Bots & Pre-Fill Fraud
Dynamically Add Friction for High-Risk Applicants
Enhance Agent Productivity
Intelligent Lead Scoring
Optimize the Agent Experience
Identify Agent “Gaming”
Benchmark Agents by Loss Ratio and more
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